List of Sub-Processors

Modified on Wed, 25 Mar at 9:41 AM

SchoolCloud makes use of sub-processors who assist us in providing the Services. Terminology used on this page has the same meaning as defined in the Terms and Conditions (T&Cs).

Due diligence

School Cloud Systems undertakes a commercially reasonable selection process when engaging with any third party that processes Customer Data to assess their security, privacy and confidentiality practices. We also ensure appropriate contractual terms are in place to ensure sub-processors meet the high standards required by School Cloud Systems and applicable laws.

Sub-processors for Room Booking System

The following sub-processors perform limited processing on our behalf in order for us to provide the Tes Room Booking software-as-a-service:

Name	Purpose	Location
ANS	Hosting of the Service	United Kingdom
Amazon Web Services	Hosting backups	European Union
Bugsnag	Error reporting and monitoring	United States

Updates to the Sub-processor List

We will keep this page updated with any changes to sub-processors. If you wish to be kept informed of any updates to this sub-processor list, please email schoolcloud@tes.com for more information.

Sub-processors used by SchoolCloud

While we're based in the UK, we use suppliers both inside and outside the EEA where data may be shared under the Standard Contractual Clauses.

Customer relationship management software (currently Salesforce)
Support helpdesk software (currently Freshdesk & Help Scout)
Newsletter mailing software (currently Pepo Campaigns)
Recurring billing software and credit card processing (currently Recurly & PayPal)
Accounting software (currently Xero)
Availability monitoring (currently New Relic)
Project management software (currently Azure DevOps)
Internal communications (currently Slack and Microsoft Teams)
Cloud storage service (currently Dropbox)